Return & Refund Policy

Return Eligibility:

• Within 7 days of delivery
• Unused, original packaging

Non-returnable:

• Hygiene products
• Opened items
• Customized goods

Refunds:

• Processed within 5–10 business days after inspection
• Issued to original payment method

BNPL Refunds (Tabby/Tamara):

• Refunds will be processed back to the BNPL provider.
• Customer must continue installment obligations until confirmation from provider.

Marketplace Returns:

For third-party sellers, return approval depends on seller policy but must comply with UAE consumer law.

Shipping Costs:

Customer pays return shipping unless defective item.

Damaged Items:

Report within 48 hours with proof.

Contact:

Email: info@globalpro.ai
Phone: +971528113064